FAQ | Costikyan.com

CAN PET STAINS AND SPILLS BE REMOVED?

We’ve perfected an arsenal of techniques over decades to gently remove urine, beverage, food, and some unusual stains while preserving color and textural integrity of textiles. Call us as soon as possible since the wrong treatment can cause irreparable damage.

WHAT IF SUNLIGHT HAS FADED PART OF MY RUG OR CARPET?

Only an experienced colorist can repair this damage. Our craftspeople patiently and gracefully recreate lost details using colorfast dyes authentic to the piece. The results are astounding.

IS THERE HELP FOR WORN EDGES?

Your rug’s edges and borders sustain the most wear. Referred to as “Fringes & Binding” they hold the rug together. Once damaged, the weaving will become undone. Immediate restoration of the binding will stabilize the situation. Decorative fringes can be authentically recreated or a pre-fabricated fringe can be used.

WHAT CAN BE DONE ABOUT “COLOR BLEEDING”?

Vegetal dyes become unstable when exposed to moisture and certain liquids. Our time-tested methods can usually reverse this damage and restore the rug to its original splendor.

CAN A LARGE HOLE BE REPAIRED?

Often large holes from wear or dry rot demand intricate reweaving to conserve valuable rugs. Foundations can be reconstructed on the loom using authentic wool, silk, and cotton to repile the face; preserving the original colors and texture.

HOW CAN YOU FIX RIPS AND TORN SEAMS?

Our restorers use delicate hand sewing to make repairs on delicate and fragile while “heat-seaming” techniques are used when appropriate. The seam is then reinforced to maintain the rug’s integrity against daily wear and tear. The damage completely disappears.

CAN YOU MAKE A NEW RUG LOOK ANTIQUE?

If you find a desirable rug, but it doesn’t fit the decor, we can use an “antique wash” to alter the background to give it antique appeal.

WHY IS THE BACK OF MY RUG “CRACKING”, LEAVING DEBRIS ON THE FLOOR?

Over time, the rug’s foundation can be oxidize from age or neglect and deteriorate. We can apply “latexing” to the back of the rug to stabilize it and remedy the situation.

DO YOU OFFER IN-HOME SERVICES?

Our certified technicians will come to your home to provide carpet cleaning, customized techniques for cleaning fine wall to wall carpet or even upholstery cleaning of silk, cotton, or wool fabrics. In addition, our expert rug inspectors travel from State to State to consult and give estimates on our work.

WILL RESTORATION INCREASE MY RUG’S VALUE?

Usually the answer is “Yes”. We’ll provide before-and-after values to help you decide which option is right for you.

AFTER MY RUG IS CLEANED, WHAT WILL HELP KEEP IT CLEAN?

Let us apply Fiber Treatment to your newly cleaned rugs, carpets and upholstery. This proprietary product is the next “generation” in fiber protection. Our technologically advanced stain repellent and soil release system actually binds to the fibers, preventing soils and stains from penetrating.